Shipping policy

1. Delivery Method

All deliverables for our online services are provided electronically via email. This method ensures efficient and timely delivery of your service materials directly to your inbox.

Please note that the deliverables will be sent to the email address provided during the order process. It is your responsibility to ensure that the provided email address is accurate and accessible.

2. Delivery Timeline

Upon successful completion of your purchase and verification of payment, you can expect to start your services and receive email communication within 10 business days after the order confirmation.

3. Ensuring Delivery

To ensure successful delivery of our emails, please add hello@wonsulting.com and happy@wonsulting.com to your email contact list or safe sender list to prevent our emails from being marked as spam. In the event that you do not receive any contact within 10 business days, please check your spam or junk folder. If you are still unable to locate the materials, contact our customer support at happy@wonsulting.com for assistance.

4. Document Retention

It is recommended that you save and retain copies of all delivered materials for your records and future reference. Wonsulting is not responsible for keeping your deliverables beyond 2 weeks of service completion within our database.

5. Technical Issues

In case of technical issues related to email delivery or accessing the materials, please reach out to our customer support at happy@wonsulting.com for prompt assistance.

6. Policy Changes

This shipping policy is subject to change without prior notice. Any modifications to this policy will be posted on our website.

By proceeding with a purchase from our online service, you acknowledge and agree to comply with the terms outlined in this shipping policy. If you have any questions or concerns, please contact us at happy@wonsulting.com.